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Open Courses

Browse all the courses firovia has to offer.

Organisational Development courses (7)
Sales & Customer Service courses (19)
HR & Employment Law courses (15)
Diversity courses (2)
Strategic HR courses (2)
Team Development programmes (12)
Management Development courses (27)

Viewing 1-10 of 84 courses

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Managing discipline and grievances within the law
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The law surrounding conducting grievances, disciplinary hearings and dismissals is become increasingly stricter, and failure to follow a single, seemingly unimportant process as required can lead to t...
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Fundamentals of employment law
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It may come as a surprise as to how many organisations fail to understand even the most basic and fundamental principles of Employment Law. Misconceived ideas derived from questionable sources can res...
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Managing absence and sickness
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Absenteeism now costs UK businesses in excess of £12.2 billion per year, and it is not hard to understand why. Persistent levels of absence by employees can lead to an increase in workload for t...
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Tackling poor performance
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Poor performance, according to recent studies, costs employers over £32 billion pounds per year simply because it is not managed as robustly as it should be. The key to dealing with poor perform...
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Recruitment within the law
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When an organisation engages in the recruitment and selection process, they are usually looking to employ candidates who have specific competencies and fit with the culture of the organisation. ...
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Diversity and the legal obligations of the employer
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When considering diversity, many businesses will think simply of legal compliance and whether their policies and procedures are in line with the most current legislation. However, integrating diversit...
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Diversity awareness for employees
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A truly diverse organisation is not one that just talks about diversity. A truly diverse organisation is one where every individual demonstrates diversity through the actual behaviours that are exhibi...
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Discrimination and the law
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Understanding discrimination law is essential for all line managers and HR professionals. A vast array of recent case law combined with a raft of new legislation makes discrimination the most rapidly ...
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Bullying and harassment within the Law
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Harassment and bullying behaviour in the workplace is unpleasant and offensive. It can affect an individual's professional performance and psychological welfare, and can be so destructive that the eff...
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Workplace investigations training
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Robust and thorough investigations are absolutely critical when dealing complaints and allegations within the workplace. The aim of any investigations is to decide whether or not there is a case to an...
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