FIROVIA Developing people and organisations to achieve excellence in business performance

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  • Team Working- Raising Collective Performance

Team Working- Raising Collective Performance - 2 days

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Team Working- Raising Collective Performance

You know that your team could perform better than they currently are, but despite your best efforts you just have not been able to raise collective performance. You have the talent and skill set within your team and you just need harness the power of this ability to give your team the edge.

Course highlights

  • Call-centre development
  • Sales within a call centre
  • Highly effective customer service
  • Business & innovation performance
  • Culture change
  • Customer service B2B
  • Customer care practices
  • Advanced sales
  • Sales skills with NLP
  • Pitching for business
  • Complaint handling
  • Value based selling skills

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  • Actor based role play
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Get in touch

  • Firovia Consulting
  • 17 Scarbrook Road
  • Croydon
  • CR0 1SQ
  • Tel: 020 3515 0489 Email:info@firovia.com

© Copyright Firovia Consulting 2012

  • Sample Programmes
    • Aligning your team
    • Creative Teamwork
    • Team Working- Raising Collective Performance
    • Conflict within your team
    • Revive your team
    • Creating a positive attitude to change within your team
    • Discovering your team
    • Devising Team Strategy
    • Developing your team vision, mission and core values
    • Developing a culture of team trust and support
  • Consultancy services
  • About Us
  • Instruments We Use
  • Careers
  • Actor based role play
  • Organisational Audit
  • Contact us