PRISM is a revolutionary new way of understanding human behaviour and relationships in both business and personal life. Regarded by many as the ultimate coaching tool, it draws upon the latest discoveries of neuroscience to offer a fast, effective and lasting way to improve the performance of individuals, teams and organisations.

Now in use by some of the world’s leading organisations, PRISM is a must for all those who want to be better in their interactions with others, be they colleagues, customers or simply personal friends. PRISM applications include recruitment, team building, leadership development, succession planning, conflict resolution, diversity training, selling skills, customer care training, 360-degree feedback and personal development planning.

What is PRISM?

PRISM is a very powerful online management tool that uses the most up-to-date discoveries of neuroscience to provide users with a ‘map’ that is a metaphor for how the human brain works. For users, the map is a powerful, jargon-free picture of their personal behaviour preferences.

The core of PRISM is a personal preference inventory which enables users to describe the ways in which they prefer to respond to the world around them to achieve their goals and in keeping with their motivational values. This insight helps them understand their true potential as well as where they may be going wrong and what is stopping them from achieving even higher performance. PRISM now includes an Emotional Intelligence (EQ)module. 

Underlying behaviour

PRISM is based on the concept that we all have a set of underlying behaviours and preferences that we haveacquired as we have grown up. Whilst these are not immutable they are the underlying behaviours that will emergeeither when we are truly relaxed, stress free and in a safe environment or when we are in a crisis. Understandingthese underlying behaviours and preferences is important in understanding the motivations of individuals and theircommunication and behavioural preferences.

Adapted behaviour

We learn how to adapt our underlying behaviours in the working environment to a greater or lesser extent. These‘adapted’ behaviours may be significantly different from our ‘underlying’ behaviours. The effort of adapting ourunderlying behaviours in itself may create stress, frustration and distinct behavioural traits and subsequent impact onperformance.

Consistent behaviour

Underlying and adapted behaviour are constantly in dynamic tension. Consistent behaviour is defined as thebehaviour traits that others see in you at work around 75% of the time.

Benchmark behaviour

Each job role will have an ideal or required set of behaviours and skills associated with it. It will also have some skillsand behaviours that may be a definite disadvantage within the role. These can be profiled in the same way that weprofile individuals – in effect we are asking what is the ideal individual PRISM profile for this job?

The PRISM profiling process

For individuals and teams there will normally be a short PRISM introduction providing the baseline understanding of the methodology and the process.

The personal profiling process consists of filling in a orm that will take about 30 minutes which must be completed at one sitting. The process also includes an Emotional Intelligence (EQ) element.

For a 360 degree profile additional forms are emailed to a minimum of three nominated colleagues, ideally your boss, a peer and a subordinate. Their feedback is synthesised into one 'observed' profile.

You or your boss can also profile your job requirements using a separate form. This provides a 'benchmark' profile against which you can compare your own and the observed behaviour profiles.

For individuals, once the form filling and filing process is complete the facilitator will coach you through a feedback and insight session leading to a personal development plan. You will also be provided with a full report to work through in your own time and to act as a reference point for further insight and personal development planning.

Where a team is undertaking the PRISM profiling process a single map showing all the team profiles can be provided. This allows the team to work through individual styles and to identify where there may be gaps or underutilised potential.

Applications of PRISM

PRISM focuses on the balance of behaviour that can be adapted according to a situation – such as a task, job, work environment, relationship or a particular kind of customer or colleague. PRISM behaviour profiles provide a wealth of information that can be used in:

  • forecasting how individuals are likely to perform in their roles
  • predicting how they will get on with other people, such as customers, colleagues and subordinates
  • identifying their professional and personal development needs, possible career paths and ideal roles
  • profiling job requirements and assisting in the recruitment process
  • informing performance management, objective setting and review processes
  • profiling teams in order to support team development and recruitment

Organisations as well as people change over time. So each PRISM report can be updated as a person in a particular job, a job description or a company’s structure evolves.

© Copyright Firovia Consulting 2012