Open Courses

Browse all the courses firovia has to offer.

Organisational Development courses (7)
Sales & Customer Service courses (19)
HR & Employment Law courses (15)
Diversity courses (2)
Strategic HR courses (2)
Team Development programmes (12)
Management Development courses (27)

  • Effective delegation

    Effective delegation

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    No one can do it better than you can, and the solution to most managers problems would be breakthroughs in scientific research that just allowed them to clone themselves. Letting go of tasks is hard, ...

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  • Effective Change Management

    Effective Change Management

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    Change starts at birth. From the comfort of a mothers womb, a baby must deal with a whole new world with literally no time to prepare for the change. Dealing with change continues all the way through ...

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  • Facilitating organisational change

    Facilitating organisational change

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    Organisations like the world are in a constant state of change and it is often managers that feel this change the most. Quite simply this is because managers must accept the change first and then faci...

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  • An introduction to project management

    An introduction to project management

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    One would be forgiven for thinking that project management is no different to any other type of management. Every manager is responsible for managing people, deadlines, strategy, stress, processes, pe...

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  • Planning, organising and controlling projects

    Planning, organising and controlling projects

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    On a basic level, project managers need to understand how to manage people and tasks effectively within the demanded time scales. This can be difficult in its own right. In most organisations however ...

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  • Introduction to Strategy

    Introduction to Strategy

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    Strategic planning is essential in any business. Devising strategy should not however be limited to the boardroom and the directors of an organisation. Devising strategy is essential at every level of...

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  •  Balanced Scorecard- Strategy into action

    Balanced Scorecard- Strategy into action

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    The balanced scorecard is a strategic planning and management system that is used extensively in business, industry, government, and non profit organisations worldwide to align business activities to ...

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  •  Balanced Scorecard- Strategy into action

    Balanced Scorecard- Strategy into action

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    The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and non profit organisations worldwide to align business activities ...

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  • Influencing Skills

    Influencing Skills

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    How much easier would life be for a manager that could effectively and easily influence the people they are responsible for as well as the people they report to. Imagine being able to control conversa...

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  • Chairing effective meetings

    Chairing effective meetings

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    Chairing meetings is easy. Chairing meetings well is very hard. People arriving late, documents being forgotten and a lack of preparation are synonymous with meetings. The chair or facilitator of a me...

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