There are sales people that already do well and they have never had any training accept for their experience on the job. They know their jobs, and their performance is always good. You know they are capable of more, but they just don’t seem to be stepping up to the next level. You are scared to send them on training because you fear they will feel patronised and demotivated, but at the same time you now how beneficial training would be to their development. At Firovia we are sensitive to this, and have developed this course for experienced sales consultants who want to go from being good to being excellent.
Intermediate Sales Training - 3 days
Prerequisites
Participants should have some sales experience or have completed our "Introduction to Sales" progrmmae
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Open Courses
- Intermediate Sales Training
- The psychology of selling
- Cross selling and upselling skills
- Highly effective Telesales
- Managing conflict with customers or service users
- Consultative Selling Skills
- An introduction to sales
- Value based selling skills
- Handling complaints to the satisfaction of the customer and organisation (with actor based role play)
- Relationship Management
- Consultancy services