© Copyright Firovia Consulting 2012
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Open Courses
- High Performance Teams- Managing Team Development
- Introduction to Strategy
- The psychology of selling
- Creating a positive attitude to change within your team
- Managing conflict with customers or service users
- Managing discipline and grievances within the law
- Introduction to highly effective customer service
- Dealing effectively with unacceptable employee behaviour
- Creative Teamwork
- An introduction to project management
- Consultancy services