Cross selling and upselling skills - 2 days

Cross selling and upselling skills

Prerequisites

There are no prerequisites for this programme

One of the most profitable expressions of salesmanship and selling talent is the ability to drive business from clients for products and services outside of the scope of their initial request. It combines a skill to win business with the wisdom to expand opportunities by identifying and fulfilling the wider needs of the client. It costs much more money to acquire a new customer, so it is only sensible that businesses should target more revenue from their existing pool of clients rather than trying to drive new clients in. 

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